The Public Works Department administers the City’s potable water operations through two Divisions: Water Production and Water Services.
Utility Customer Service
Please Click Here: Utility Customer Service
Lake Decatur Water Level
Water Level as of 4/23/2021 at 7:00 a.m. is 613.7
Normal summer water level is 613.15 to 614.15
Normal winter water level is 611.50 to 612.50
** Measured in feet above mean sea level. On March 1, 2021 the water level elevations were updated to the North American Vertical Datum (NAVD 88) which is 0.31 feet lower than the previous datum. This does not affect the water storage capacity of Lake Decatur.
Contact Information
Water Production
1155 S. Martin Luther King Jr. Dr.
Decatur, IL 62521
Keith Alexander, Water Production Manager
Email: kalexander@decaturil.gov
Phone: (217) 424-2863
Concetta Guyse, Administrative Secretary
Email: cguyse@decaturil.gov
Phone: (217) 424-2873
Randy Weaver, Water Production Maintenance Supervisor
Email: rweaver@decaturil.gov
Phone: (217) 424-2830
Chaundra Smith, Water Production Operations Supervisor
Email: csmith@decaturil.gov
Phone: (217) 424-2833
Lake Services
1001 S. Lake Front Rd.
Decatur, IL 62521
Joe Nihiser, Lake Maintenance Supervisor
Email: jnihiser@decaturil.gov
Phone: (217) 424-2837
Water Services
2600 N. Jasper St.
Decatur, IL 62526
Randy Miller, Water Services Manager
Email: rmiller@decaturil.gov
Phone: (217) 875-5705
Andrew Whitehead, Water Distribution Supervisor
Email: awhitehead@decaturil.gov
Phone: (217) 875-5705
Joni Walmsley, Water Metering Supervisor
Email: jwalmsley@decaturil.gov
Phone: (217) 875-5705
Public Works Administration
Matt Newell, Director of Public Works
Email: mnewell@decaturil.gov
Phone: (217) 424-2747
Tara Bachstein, Administrative Secretary
Email: tbachstein@decaturil.gov
Phone: (217) 424-2747
Engineering
Paul Caswell, City Engineer
Email: pcaswell@decaturil.gov
Phone: (217) 424-2747
Griffin Enyart, Assistant City Engineer
Email: genyart@decaturil.gov
Don Cisco, Supervisor of Technical Services
Email: dcisco@decaturil.gov
Phone: (217) 424-2747
Municipal Services
Dan Mendenall, Municipal Services Manager
Email: dmendenall@decaturil.gov
Phone: (217) 875-4820
Paula Kramer, Administrative Secretary
Email: pkramer@decaturil.gov
Phone: (217) 875-4820
Randy Callison, City Forester & Property Supervisor
Email: rcallison@decaturil.gov
Phone: (217) 875-4820
Mark DeVivo, Fleet Supervisor
Email: mdevivo@decaturil.gov
Phone: (217) 875-5718
