The Public Works Department administers the City’s potable water operations through two Divisions: Water Production and Water Services.

Utility Customer Service

Please Click Here:  Utility Customer Service

Lake Decatur Water Level

Water Level as of 3/19/2018 at 7:00 a.m. is 613.1 **

Normal summer water level is 614.0 to 614.5

Normal winter water level is 612.0 to 613.0

** Measured in feet above mean sea level

Contact Information

Water Production 
1155 S. Martin Luther King Jr. Dr.
Decatur, IL  62521
Keith Alexander, Water Production Manager
Phone: (217) 424-2863
Concetta Guyse, Administrative Secretary
Phone: (217) 424-2837
Randy Weaver, Water Production Maintenance Supervisor
Phone:  (217) 424-2830
Chaundra Smith, Acting – Water Production Operations Supervisor
Phone: (217) 424-2831
Lake Services
1001 S. Lake Front Rd.
Decatur, IL  62521
Joe Nihiser, Lake Maintenance Supervisor
Phone: (217) 424-2837
Water Services
2600 N. Jasper St.
Decatur, IL  62526
Randy Miller, Water Services Manager
Phone: (217) 875-5705
Mark O’Connor, Water Distribution Maintenance Supervisor
Phone: (217) 875-5705
Andrew Whitehead, Water Metering Supervisor
Phone: (217) 875-5705