The Water Metering Section is responsible for reading and maintaining all of the residential, commercial, and industrial water meters in our distribution system. Our water meters are generator/remote read. Almost all residential meters are located inside the house with a remote read attached to the outside. Residential meters are replaced on an average 13.5 year cycle. Large commercial and industrial meters are repaired and calibrated every 1 to 4 years, depending on the rate of flow.
To protect the safety of our water distribution system, the Meter Section also keeps track of backflow prevention device inspections. It assists in water leak detection, low pressure complaints, and issues fire hydrant permits to contractors and bulk water haulers.
Municipal Service Center
2600 N. Jasper St. Decatur, IL 62526
Office Hours: 7:30am to 4:00pm Weekdays
For information call (217) 875-5705