The Water Services Division maintains water mains, fire hydrants, and water main control valves and has the ability to make repairs to the system in a timely and safe manner. Routine flushing of hydrants and valve turning operations are part of an annual maintenance schedule.

The City’s distribution system consists of 530 miles of water mains. Seventy-five percent of those pipes are composed of durable cast iron. Cast iron piping has a very long, useful life which can exceed 100 years. The remaining 25% of pipe is newer and composed of ductile iron or PVC.  These materials are more durable than cast iron.

Water Main System Improvements

In an effort to improve public health, original galvanized and lead pipes are being systematically removed and replaced with copper lines. Over 90% of the pipes with a diameter of 3/4″ to 1″ have been replaced. This renewal process has been an on-going program for over 30 years. Our goal is to replace all known galvanized and lead pipes.

Water Valve Shut Off Instructions

Water Services Division – Municipal Services Center
2600 N. Jasper Street Decatur, IL 62526
Office Hours – 7:30am to 4:00pm Weekdays
For information call (217) 875-5705