Payment Methods

There are several ways to make payments to the city.

Online Payments

E-Check, Credit Card, or Debit card

Select the type of payment you want to make from the list below.

Please note that you will need information from your current bill to make an online payment. This information will include Account and Bill number, Citation or Ticket number, Permit number, Invoice number, Loan number, etc.

Online Payment Frequently Asked Questions

Online Payment Type Information

Online payments are available and offered as a convenience to those wishing to make Visa, MasterCard, Discover or American Express credit card payments as well as Direct Debit Bank Account (E-Check) payments. Debit cards can be processed as credit cards if they have a Visa or MasterCard logo.

Pay by Phone

E-Check, Credit Card, or Debit card

Municipal Utilities (Water) Bill only

800-700-9309

Cashier Window

Cash, Check, Money Order, Credit Card, or Debit Card

Cashier window on the second floor of the Civic Center, #1 Gary K. Anderson Plaza, from 8:00 a.m. to 5:00 p.m., Monday through Friday.

 

Authorized Payment Locations

In addition to the cashier window at the Civic Center, Municipal Utilities (Water) Bill payment may be made at the following locations:

  1. County Market, 1450 E Pershing Rd, Decatur
  2. County Market, 1175 W Grand Av, Decatur
  3. First Currency Exchange, 1659 E. Eldorado St, Decatur
  4. Hourans on the Corner Flowers, 1106 W. Pershing Rd, Decatur
  5. Victory Pharmacy, 163 N Water St, Decatur

Drop Box

Payment drop box located on the east side of the Civic Center on Jackson Street. Please use the return envelope sent with your bill and enclose the remittance portion of your bill.  Please do not put cash in the drop box.

Pay by Mail

Using the return envelope sent with your bill, mail to:
City of Decatur
P.O. Box 2578
Decatur, IL 62525-2578

Direct Pay

Automatic withdrawal from your bank account on due date for Municipal Utilities (Water) Bill only. Print and complete the Direct Pay Application Form below and return as directed.

Direct Pay Enrollment Form